Chugach Electric Association, Inc. (CEA)

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Listed in A Company with Outage Specific Contacts, Alaska

  • 5601 Electron Drive, Anchorage, AK 99518, USA
  • Main number 907-563-7494 Toll free (800) 478-7494
Report Outage (Phone): In Anchorage 907-762-7888 Outside Anchorage (800) 478-7494
FOR EMERGENCY (Phone): Danger Tree Hotline 907-762-7227 Street Light Hotline 907-762-7676
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Chugach Electric Outage Map:

Report Power Outage Page

To report a power outage
In Anchorage: 907-762-7888
Outside Anchorage: 800-478-7494
Danger tree hotline: 907-762-7227
CEA Street Light hotline: 907-762-7676

During an Outage

Food Safety

Minimize opening refrigerator, freezer and coolers to maintain cold food temperatures
Use perishable foods from the refrigerator first
Next use perishable foods from the freezer
Next use non-perishable items
Be aware of locations where ice, such as dry ice, can be obtained to pack into a cooler or your refrigerator to preserve food during an extended outage

Home Safety

Use candles and fireplaces carefully; keep candles on fireproof surfaces and avoid open fireplace flames or burning inappropriate materials
Children should not handle candles, only flashlights or light sticks
Do not use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal burning device inside your home, garage or other enclosed space
If a carbon monoxide or smoke detector alarms, move to a fresh air location, preferably outside
Call for emergency help from the fresh air location
Avoid unnecessary travel by car as traffic and street lights will likely be out
If someone is dependent on electricity for health reasons, they should be relocated to a hotel or medical facility with uninterrupted or back-up electric service

Electrical Equipment

Turn off and unplug all unnecessary electrical equipment including sensitive electronics so they will not be damaged if there are power surges
Leave one light on so you will know when the power comes back on
Only use a portable generator if you are familiar with its operation and IF connected to your home it MUST have a transfer switch installed by qualified personnel, as required by Chugach Electric Service Requirements to ensure safety of linemen and equipment protection

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