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We're a non-profit electric utility, owned by the people we serve in 55 villages throughout interior and western Alaska. In fact, the AVEC service area is the largest of any retail electric cooperative in the world.

WHAT TO DO IF YOUR POWER GOES OUT

If your power goes out, follow this checklist to protect your home:

Check and see if your neighbors have electricity. If they do, check your fuses or circuit breaker to rule out problems with electricity inside your home.

If your neighbor's electricity is out, too, call us at 1-800-478-1818. Use a flashlight when it gets dark. Avoid candles because of the fire risk.

Unplug computers, TVs, VCRs, and other sensitive appliances. This will avoid possible damage when electricity comes back on. Turn off all but one of the lights that were on, so you will notice when electricity is restored.

Turn off heat-producing appliances, like electric irons and electric heaters to prevent fires in case no …

Confirm the Outage

Before calling the Cooperative, check lights and appliances in other parts of the house. If all your lights are off, check with a neighbor to see if their power is off. Checking with neighbors about their power before calling the Cooperative will help us determine how widespread the power outage is.

Check Outage Status Map: http://www.outageentry.com/dvOSM4/dvOSM4.php?Client=ARKVALLEY

Report Power Outage Online Please have your account number, phone number, or meter number readily available. Reporting online ensures no busy signals and enters your outage directly into our system. http://www.avecc.com/account-services/outage-reporting/

In the event of a major prolonged outage, important news and restoration updates will be posted on our Homepage under Outage Information or News Center/Featured Post Outage Update.

Sign up with AVECC to receive outage updates and information via email: Sign Up

Being Prepared for Pow…

REPORT AN EMERGENCY Available 24/7: 1-800-968-8243 (1-800-9OUTAGE)

Get Status by Text Message Available 24/7: Text OUT to 368374.

Sign up for Outage Texting Online: https://www.entergytext.com/

Entergy Arkansas, Inc. Outage Map: http://www.etrviewoutage.com/external/ar.aspx

Outage Map - FAQ: http://www.entergy-arkansas.com/faq/view_outages_faq.aspx

Entergy Storm Center: http://stormcenter.entergy.com/

Operation: STORM READY GUIDE http://stormcenter.entergy.com/StormReadyGuide/index.html#/0

CVEA is a nonprofit cooperative corporation owned by its members.

Copper Basin: 907-822-3211 Valdez: 907-835-4301 8:00 am to 5:00 pm, Monday through Friday

Mailing Addresses PO Box 45, Glennallen, Alaska 99588-0045 PO Box 927, Valdez, Alaska 99686-0927

Emergency After Hours: 1-866-835-2832

Calling to Report an Outage…

Before calling to report an outage, call your neighbor to see if their power is out also. This can help you determine if the outage is a household problem or not.

Checklist of Do’s -Check all circuit breakers or fuses to make sure that the outage is not a household problem. -Turn off any major appliances that might have been on when the outage occurred, including your heating system. -Make sure to leave one light on so that you will know when your power is restored. Then, turn on large appliances one at a time. -Inspect the area outside your home near the meter. If the meter or any of the piping and wires on the side of your house look damaged or are missing, call an electrician. -Have plenty of flashlights, portable radios, and fresh batteries on hand. -Have plenty of bottled water available. -Only burn candles when adults are present and keep them away from flammable materials. -Keep a freshly charged fire extinguisher nearby.

Chugach Electric Outage Map: http://www.chugachelectric.com/outage_map.html

Report Power Outage Page http://www.chugachelectric.com/netpay/OutageReport/index.cfm

To report a power outage In Anchorage: 907-762-7888 Outside Anchorage: 800-478-7494 Danger tree hotline: 907-762-7227 CEA Street Light hotline: 907-762-7676

During an Outage

Food Safety

Minimize opening refrigerator, freezer and coolers to maintain cold food temperatures Use perishable foods from the refrigerator first Next use perishable foods from the freezer Next use non-perishable items Be aware of locations where ice, such as dry ice, can be obtained to pack into a cooler or your refrigerator to preserve food during an extended outage

Home Safety

Use candles and fireplaces carefully; keep candles on fireproof surfaces and avoid open fireplace flames or burning inappropriate materials Children should not handle candles, only flashlights or light sticks Do not use …

Carroll Electric is prepared to serve you in the event of outages.

Carroll Outage Map: http://www.outageentry.com/dvOSM4/dvOSM4.php?Client=CECAR&ServiceIndex=1

Report Outage: https://www.outageentry.com/ROE4/AccessAccountNew.php?Client=CECAR&ServiceIndex=1

When widespread outages occur, Carroll Electric uses a systematic approach to restoring service. You can view this plan by clicking on:

Five Step Outage Restoration: http://www.carrollecc.com/content.cfm?id=2060

Outage Safety Tips: -Stay away from any downed power line. Immediately call 800-432-9720 to report its location. -Do not try to remove tree limbs that have fallen onto the power lines. Immediately call Carroll Electric. -Be sure a generator is safely connected. Call Carroll Electric for proper connection information. 1-800-432-9720

There are some things you can do to prepare for some of the difficulties an outage can cause.

An emergency preparedness ki…